General Business Advice Archives ⋆ Page 2 of 2 ⋆ Trina Waller Strategic

6 Tips to Successfully Work from Home

If you're new to working from home, it can seem a little intimidating. Initially, it can be hard to find your groove, especially if you've never done it before, but there are many perks to not having to go into the office: Note: This article was originally published on my previous website back in 2013. ...

How to turn customer complaints into a loyal client base

by Trina Waller

Note: This article originally appeared on my previous website in 2014. I’m reposting it here because it’s still relevant. How can you turn customer complaints into a loyal client base? Several years ago, I was hired by a company that had a long history of poorly handling of customer complaints. This company was plagued by ...

How to Survive When Your Computer Doesn’t

by Trina Waller

Note: This article originally appeared on my previous website back in 2014. I’m reposting it now because it’s still relevant. It is no secret that I rely on my computer to function; doesn’t everybody? Not only is it a core element of my daily life, but it is also absolutely essential to my business. Which ...

How NOT to Succeed in Your Career – A guide for women working in office settings and aspiring to go nowhere

by Trina Waller

Note: This article originally appeared on my previous website back in 2013. I’m reposting it now because it’s still relevant. This tongue-in-cheek article was written to inspire women to do the exact opposite of the “tips” included here. I am part of several discussion groups on social media that are geared towards my experience and ...

Why you NEED Standard Operating Procedures

by Trina Waller

Note: This article originally appeared on my previous website back in 2013. I’m reposting it here because it’s still relevant. I don’t know about you, but when I think of the term Standard Operating Procedures (SOPs), the first thing that comes to mind is BIG BUSINESS. You know the type – inflexible profit-making machines with the ...