What happens when marketing misses its mark?

Marketing fails all the time, but if we’re lucky, it’s only because it didn’t connect the way it was intended to, and a few tweaks can save it. But occasionally, well-meaning marketing misses its target so entirely that it lands right in the “Tone-deaf and hurtful” pile of failed marketing, as ATCO, an Alberta-based company, ...

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How to Know What Your Customers Need from You

My inner 8-year-old is bouncing around on a sugar high like...well...an 8-year-old who ate too much sugar. We FINALLY got to watch Ghostbusters Afterlife. For a number of reasons, we had to wait, but last night was THE night. I've been ridiculously excited to see this movie since I saw the trailer in early 2021. ...

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